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Frequently Asked Questions

Kenya Airways offers customers who have status with an eligible airline loyalty program to apply, pay a fee and receive Asante Rewards Silver Elite, Gold Elite Plus or Platinum Elite Plus status. Requests can be submitted at Kenya-Airways.statusmatch.com

Yes, to be eligible, you first need to have a free Asante Rewards membership account. To enroll, go to: https://asante.kenya-airways.com/enrollment/quick

If you hold any level status with an eligible airline or hotel, you are invited to apply. View eligible airlines & hotels here

If you hold any travel rewards credit card, you are invited to apply. You must pay the application fee with the eligible travel rewards credit card.

Approved customers will receive Silver Elite, Gold Elite Plus or Platinum Elite Plus based on the equivalent elite status level with their current airline. Travel rewards credit card holders can only match to the Silver Elite tier, and hotel status holders can match up a maximum of Gold Elite Plus. Refer to the Status Tier mapping table matrix further below for full details.

Refer here for the benefits of each status tier with Asante Rewards: https://asante.kenya-airways.com/pages/benefits

Yes. Your Asante Rewards status aligns with SkyTeam benefits. https://asante.kenya-airways.com/pages/benefits

Important Note: See partner SkyTeam airlines that have already partnered with Asante Rewards program. https://asante.kenya-airways.com/pages/skyteampartners.

  • Kenya Airways
  • Air France
  • KLM - Royal Dutch Airlines
  • Virgin Atlantic
  • Korean Air
  • Delta Airlines
  • Tarom
  • Scandinavian Airlines (SAS)
  • Vietnam Airlines
  • Saudia
  • Middle East Airlines (MEA)
  • Xiamen Air

Your status for 12 months after approval. You will need to re-qualify as per the published program critera to renew your status.

There is no fixed deadline, but Kenya Airways and StatusMatch.com reserve the right to end or amend the offer at any time. It is recommended to apply as soon as possible to avoid missing out.

To participate in the campaign using your airline status, you need to apply, provide details of your other status, pay the associated fee and use a valid email address where we can communicate with you.

During the application process, we will also ask you for proof of your other program status (for example, a photo of your card), and you may be required to provide other personal details, such as passport or driver's license, to help us validate your information.
If you are applying for the match through your travel rewards credit card, you must pay the application fee with the eligible credit card.

You will be informed within three (3) business days following your completed application of the requested information and documentation whether or not your status match has been approved. Once approved, your new status will appear on your account within 3 business days.

No. Status Matches are calculated on the tier you hold at the time of application. If you are, for example, about to be upgraded to the next tier with your airline - we recommend applying for the Asante Rewards Status Match after you have that higher tier in your account. Only 1 match is allowed per person.

Refunds are processed immediately and will be reflect on your card statement usually within 7 days, depending on your bank.

No. Your frequent flyer status must be active and valid at the time of your application. Expired or inactive statuses are not eligible.

No. The Asante Rewards tier you receive will be based on the equivalent status you currently hold with another airline or travel credit card. You cannot apply for a tier higher than your existing status.

At the end of the 12-month period, your tier will be reviewed based on your travel activity with Kenya Airways and partners. You will need to meet the published qualification criteria to retain or upgrade your status. By doing the status match you will benefit from the reduced threshold to maintain status as the the requirements to maintain an elite /elite plus status is lower than what is required to attain the same status.

Yes. You can still earn higher status through flight activities or promotions, just like any other Asante Rewards member.

No. The Status Match is available to individual travelers only.

No. Status benefits only apply to flights taken after your new status has been activated. Retroactive claims are not supported.

We do not issue Plastic Cards. We offer digital cards that can be accessed by logging to your account on your mobile device and visiting the cards link on your mobile device. We are working on a few new releases, to make this downloadable to your Google and Apple wallets.

Your Tier Status is updated across systems used by KQ and SkyTeam and is immediately verifiable, once you update your Asante number when making bookings or while check-in on Kenya Airways or SkyTeam partner flights. Our SkyTeam partners can recognize your membership Tier for lounge access through the Lounge Access Management system used by them.

For questions about your Status Match application - [email protected]

For questions about Asante Rewards or Kenya Airways- [email protected]

The application and processing fee varies by country, category and tier. See pricing by tier and country here.

If you will be using Airline Status to match, application fees are as follows:

Your Primary Country of Residence
Canada, USA or anywhere in the Americas
Cambodia, India, Indonesia, Japan, Korea, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam

View eligibility criteria
Status Match & Credit Card Match
Silver – 99 USD
Gold & Platinum – 299 USD



Your Primary Country of Residence
All other countries*

View eligibility criteria
Status Match & Credit Card Match
Silver – 80 USD
Gold & Platinum – 175 USD



If you will be using Hotel Status to match, application fees are as follows:

Your Primary Country of Residence
All countries & regions*

View eligibility criteria
Status Match using hotel status
Silver – 99 USD
Gold – 299 USD
Platinum - Not Available



If you will be using Travel Rewards Credit Card to match, application fees are as follows:

Your Primary Country of Residence
All countries & regions*

View eligibility criteria
Silver – 99 USD
Gold & Platinum – Not Available


* Eligibility criteria is subject to change without notice. Residents of Argentina, China, Hong Kong & Taiwan are not eligible.

    Asante Rewards Tier
    AIRLINE Silver Elite Gold Elite Plus Platinum Elite Plus
    ANA

    Mileage Club

    Bronze
    Platinum
    Diamond
    Super Flyers
    Aegean Airlines

    Miles+Bonus

    Silver
    Gold
    Platinum
    Air Canada

    Aeroplan

    Elite 25K
    Elite 35K
    Elite 50K
    Elite 75K
    Super Elite 100K
    Air China

    PhoenixMiles

    Silver
    Gold
    Platinum
    Air India

    Maharaja Club

    Silver
    Gold
    Platinum
    Air New Zealand

    Koru

    Silver
    Gold
    Black
    Platinum
    Alaska Airlines

    ATMOS Rewards

    Silver
    Gold
    Platinum
    Titanium
    American Airlines

    AAdvantage

    Gold
    Platinum
    Concierge Key
    Executive Platinum
    Platinum Pro
    Asiana Airlines

    Asiana Club

    Gold
    Diamond
    Diamond Plus
    Platinum
    Austrian Airlines

    Miles & More

    Frequent Traveller
    Senator
    HON Circle
    Avianca

    LifeMiles

    Silver
    Gold
    Diamond
    British Airways

    Club

    Bronze
    Silver
    Gold
    Gold Guest List
    Premier
    Brussels Airlines

    Miles & More

    Frequent Traveller
    Senator
    HON Circle
    Cathay Pacific

    Cathay

    Silver
    Gold
    Diamond
    Diamond Plus
    Invitation
    Copa Airlines

    ConnectMiles

    Silver
    Gold
    Platinum
    Presidential Platinum
    EVA Air

    Infinity MileageLands

    Silver
    Gold
    Diamond
    Egyptair

    Plus

    Silver
    Gold
    Elite
    Platinum
    Emirates

    Skywards

    Silver
    Gold
    IO
    Platinum
    Ethiopian Airlines

    ShebaMiles

    Silver
    Gold
    Platinum
    Etihad

    Guest

    Silver
    Gold
    Platinum
    Finnair

    Plus

    Silver
    Gold
    Platinum
    Platinum Lumo
    Gulf Air

    Falconflyer

    Silver
    Gold
    Black
    Hawaiian Airlines

    ATMOS Rewards

    Silver
    Gold
    Platinum
    Titanium
    Hong Kong Airlines

    Fortune Wings Club

    Silver
    Gold
    Platinum
    Iberia

    Club

    Plata
    Oro
    Infinita
    Infinita Prime
    Platino
    Japan Airlines

    Mileage Bank

    Crystal
    Global Club / Global Club Crystal
    Global Club Sapphire
    Global Club Diamond
    Global Club Premier
    JetBlue

    TrueBlue Rewards

    Mosaic 1
    Mosaic 2
    Mosaic 3
    Mosaic 4
    LOT Polish Airlines

    Miles & More

    Frequent Traveller
    Senator
    HON Circle
    Lufthansa

    Miles & More

    Frequent Traveller
    Senator
    HON Circle
    Malaysia Airlines

    Enrich

    Silver
    Gold
    Platinum
    Oman Air

    Sindbad

    Silver
    Gold
    Platinum
    Philippine Airlines

    Mabuhay Miles

    Elite
    Premier Elite
    Million Miler
    Qantas

    Frequent Flyer

    Silver
    Gold
    Chairmans Lounge
    Platinum
    Platinum One
    Qatar Airways

    Privilege Club

    Silver
    Gold
    Platinum
    Royal Air Maroc

    Safar Flyer

    Silver
    Gold
    Ambassador
    Platinum
    Royal Brunei

    Royal Skies

    Silver
    Gold
    Royal Jordanian

    Royal Club

    Silver JAY
    Gold SPARROW
    Platinum HAWK
    S7 Airlines

    Priority

    Silver
    Gold
    Platinum
    SWISS

    Miles & More

    Frequent Traveller
    Senator
    HON Circle
    Singapore Airlines

    KrisFlyer

    Silver
    Gold
    PPS
    PPS Solitaire
    South African Airways

    SAA Voyager

    Silver
    Gold
    Platinum
    Southwest

    Rapid Rewards

    A-List
    A-List Preferred
    Companion Pass
    Sri Lankan Airlines

    FlySmiLes

    Classic
    Gold
    Platinum
    TAP Air Portugal

    Miles&Go

    Silver
    Gold
    Navigator
    Thai Airways

    Royal Orchid Plus

    Silver
    Gold
    Platinum
    Turkish Airlines

    Miles&Smiles

    Classic Plus
    Elite
    Elite Plus
    United Airlines

    MileagePlus

    Premier Silver
    Premier Gold
    Global Services
    Premier 1K
    Premier Platinum
    Virgin Australia

    Velocity

    Silver
    Gold
    Beyond
    Platinum
    WestJet

    Westjet Rewards

    Silver
    Gold
    Platinum


    Asante Rewards Tier
    Hotel Silver Elite Gold Elite Plus Platinum Elite Plus
    Accor

    ALL

    Silver
    Accor Plus
    Diamond
    Gold
    Platinum
    Not Available
    Best Western

    Rewards

    Gold
    Diamond
    Diamond Select
    Platinum
    Not Available
    Choice Hotels International

    Choice Privileges

    Gold
    Diamond
    Platinum
    Not Available
    GHA

    Discovery

    Gold
    Platinum
    Titanium
    Not Available
    Hilton

    Hilton Honors

    Silver
    Diamond
    Gold
    Not Available
    Hyatt

    World of Hyatt

    Discoverist
    Explorist
    Globalist
    Not Available
    IHG

    IHG One Rewards

    Silver Elite
    Diamond Elite
    Gold Elite
    Platinum Elite
    Royal Ambassador
    Not Available
    Langham Hotels

    Brilliant

    Topaz
    Diamond
    Ruby
    Sapphire
    Not Available
    Marriott

    Bonvoy

    Silver Elite
    Ambassador Elite
    Gold Elite
    Platinum Elite
    Titanium Elite
    Not Available
    Omni Hotels & Resorts

    Select Guest

    Platinum
    Black
    Not Available
    Preferred Hotel Group

    Prefer Hotel Rewards

    Silver
    Gold
    Titanium
    Not Available
    Radisson Hotel Group

    Radisson Rewards

    Club
    Premium
    VIP
    Not Available
    Sarova Hotels and Resorts Kenya

    Sarova Zawadi Rewards

    Emerald
    Diamond
    Not Available
    Serena Hotels

    Serena Prestige Club Global

    Gold
    Platinum
    Not Available
    Shangri-La Hotels and Resorts

    Golden Circle

    Gold
    Diamond
    Jade
    Not Available
    The Leading Hotels of The World

    Leaders Club

    Club
    Sterling
    Not Available
    World Hotels

    World Hotels Rewards

    Gold
    Diamond
    Diamond Select
    Platinum
    Not Available
    Wyndham Hotels and Resorts

    Wyndham Rewards

    Gold
    Diamond
    Platinum
    Not Available
    citizenM

    mycitizenm+

    Mycitizenm+
    Not Available



    Asante Rewards Tier
    Card Type/Region Silver Elite Gold Elite Plus Platinum Elite Plus
    Visa Credit Cards
    Mastercard Credit Cards
    American Express Travel/Credit/Charge Cards
    VISA: Infinite, Signature, Rewards, Platinum

    MASTERCARD: World, World Elite

    AMEX: Platinum/Charge
    Not Available Not Available

*Illustrative examples of loyalty program equivalencies. Terms, conditions and fees apply.
For credit card match the application fee must be paid using the applicable card type.